All Systems Operational

About This Site

Welcome to Millersville University's Status page. If you need to report a problem or have further questions please contact the IT Help Desk @ 717-871-7777.

Internet   Operational
Wireless   Operational
Phones & Voicemail   Operational
Email   Operational
WWW Website   ? Operational
MAX   Operational
myVILLE   ? Operational
D2L & Related Services Operational
D2L   Operational
Collaborate Classic   Operational
Collaborate Ultra   Operational
Turnitin   Operational
Banner Operational
Banner 9   Operational
Banner 8   Operational
Wiki - Documentation, Self Help, CAP   Operational
Blogs - News, villeDaily, Personal Sites   Operational
MU Video   Operational
Virtual Desktops Operational
Campus Labs   Operational
Staff Standard   Operational
Staff Generic   Operational
VLab   Operational
Other Applications Operational
My Housing / My Dining   Operational
Titanium   Operational
Cbord Card ID & Web   Operational
Right Fax   Operational
Point N Click   Operational
GoPrint   Operational
Cascade CMS   Operational
Document Management System (OnBase)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Completed - The scheduled maintenance has been completed.
Aug 13, 19:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 19:07 EDT
Scheduled - Housing software will be down during maintenance.
Aug 13, 19:05 EDT
Completed - The scheduled maintenance has been completed.
Aug 13, 19:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 18:00 EDT
Scheduled - Unavailable during the THD web server maintenance.
Aug 13, 11:39 EDT
Completed - The scheduled maintenance has been completed.
Aug 13, 18:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 18:00 EDT
Scheduled - Banner 9 will be unavailable while upgrades are applied to Banner Advancement.
Aug 8, 11:31 EDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018
Resolved - Multiple fiber breaks caused by extreme weather have been repaired. Phone services to campus have been restored.
Aug 11, 22:57 EDT
Identified - Due to carrier outage no calls can be made to or from campus. Incoming calls will go to voicemail. The University's telephone service provider is working with the carrier to resolve the issue.
Aug 11, 14:43 EDT
Aug 10, 2018

No incidents reported.

Aug 9, 2018
Completed - The DNS/DHCP upgrade and testing has been completed.

For questions about this or any other IT service please contact the MU Help Desk, at help@millersville.edu or 717-871-7777.
Aug 9, 17:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 17:30 EDT
Scheduled - The Information Technology Systems Team will be completing the final tasks of the DNS/DHCP upgrade on Thursday 09 August 2018.

There should be no user impact during this maintenance.

For questions about this or any other IT service please contact the MU Help Desk, at help@millersville.edu or 717-871-7777.
Aug 8, 14:49 EDT
Completed - Card ID and all related services are back online. Maintenance is complete.
Aug 9, 16:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 13:00 EDT
Scheduled - The CARD ID system will be down for maintenance on Thursday August 9th from 1:00 PM - 5:00 PM. All services related to the ID Card will be offline with the exception of door access. Door access will operate in offline mode (limited functionality).
Aug 8, 10:09 EDT
Aug 8, 2018
Resolved - Monitoring of myVILLE has showed no issues or errors so we are marking this issue as resolved.
Aug 8, 09:10 EDT
Monitoring - myVILLE has been restored and IT will continue to monitor the system this morning.
Aug 8, 07:18 EDT
Investigating - myVILLE is currently unavailable and we are working to fix the problem.
Aug 8, 07:04 EDT
Completed - The remainder of the upgrade has been delayed due to networking issues on one of the hosts. A new status will be posted once the final tasks are scheduled later this week.

For questions about this or any other IT service please contact the MU Help Desk, at help@millersville.edu or 717-871-7777.
Aug 8, 00:01 EDT
Update - The route cause of the DNS outage was detected and resolved. An obsolete record was causing issues with name resolutions in the new version of the software. This record has been purged.

The IT Systems Team is moving forward with the upgrade at this time. An update will be posted once the final steps are complete.
Aug 7, 23:42 EDT
Update - DNS is currently working on campus. All names and IP addresses are resolving successfully. All services are functioning properly. The IT Systems Team continues to work with the vendor to find the root cause of this issue before continuing with the upgrade.

An update will be posted within the next hour.
Aug 7, 22:25 EDT
Update - Domain Name System (DNS) went down around 20:30 for campus machines. It is currently running in a degraded mode. Depending on a machine configuration, you might not be able to resolve a server or systems name to an IP address. This is impacting some campus services, for instance authentication to the wiki and myVILLE.

The Information Technology Systems Team is working with the vendor to resolve this issue. An update will be posted within the next hour.
Aug 7, 21:13 EDT
Update - The DNS/DCHP database has been backed up successfully. Work is being done to convert it to the new version.

For questions about this or any other IT service please contact the MU Help Desk, at help@millersville.edu or 717-871-7777.
Aug 7, 16:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 14:00 EDT
Scheduled - The Information Technology Systems Team will be upgrading DNS/DHCP services on Tuesday 07 August 2018. The service is being upgraded and migrated to new servers during this maintenance period.

Millersville University users will experience brief and intermittent outages of DNS and DHCP services after 5pm on this date. Outages are expected to last no more than 15 minutes at a time.

Users with Virtual Desktops may need to physically restart their computers Wednesday morning after this maintenance.

For questions about this or any other IT service please contact the MU Help Desk, at help@millersville.edu or 717-871-7777.
Aug 3, 16:21 EDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.