Info Desk Call Center Issue

Incident Report for Millersville University

Resolved

Telephone services have been restored for all call centers on campus including the Info Desk, IT Help Desk, Financial Aid, Admissions, and Registrar.

Posted Jul 13, 2017 - 14:11 EDT

Update

All call centers on campus including the Info Desk, IT Help Desk, Financial Aid, Admissions, and Registrar are being affected.

Posted Jul 13, 2017 - 09:28 EDT

Investigating

We are investigating reports of issues with the Info Desk Call Center. It is reported that incoming callers cannot hear the Call Center representatives. Updates will be posted as they become available.

Posted Jul 13, 2017 - 08:32 EDT