Internet service degraded

Incident Report for Millersville University

Resolved

The damaged fiber has been repaired and all circuits are fully functional.
Posted Aug 29, 2019 - 07:55 EDT

Update

Ware Center internet is tentatively available, we are continuing to monitor and update the community as needed.
Posted Aug 28, 2019 - 08:51 EDT

Update

Were Center internet is tentatively available, we are continuing to monitor and update the community as needed.
Posted Aug 28, 2019 - 08:04 EDT

Update

We are continuing to monitor for any further issues.
Posted Aug 28, 2019 - 08:01 EDT

Monitoring

At 3:30 MU IT was informed that a fire in Philadelphia has severed fiber optic cables that provide internet service to the larger Delaware Valley region including Lancaster area. As a result, Millersville's primary internet circuit is unavailable. The campus is running on our redundant internet connection, which provides limited bandwidth.
The Ware center internet is unavailable at this time.

Engineers are on-site repairing the damage.
The estimated time of repair is unknown at this time.
Posted Aug 28, 2019 - 07:28 EDT
This incident affected: Internet and Wireless.