D2L Outage, Problems

Incident Report for Millersville University

Resolved

Amazon Web Services, D2L, and integration providers have resolved this incident.
Posted Oct 21, 2025 - 08:24 EDT

Update

D2L and most integrations have returned to normal operation, but providers of a few integrations are still recovering from the AWS outage. We continue our monitoring.
Posted Oct 20, 2025 - 20:45 EDT

Update

D2L and most integrations have returned to normal operation, but providers of a few integrations are still recovering from the AWS outage. We continue our monitoring.
Posted Oct 20, 2025 - 20:04 EDT

Monitoring

Amazon Web Services (AWS) have implemented a fix, and the services it hosts are recovering. We are monitoring the results.
Posted Oct 20, 2025 - 18:27 EDT

Update

Amazon Web Services (AWS) continue to work on a fix for this issue.
Posted Oct 20, 2025 - 15:43 EDT

Update

Amazon Web Services (AWS) continue to work on a fix for this issue.
Posted Oct 20, 2025 - 14:37 EDT

Update

Amazon Web Services (AWS) continue to work on a fix for this issue.
Posted Oct 20, 2025 - 12:26 EDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 12:04 EDT

Update

Amazon Web Services (AWS) are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 11:30 EDT

Update

Amazon Web Services (AWS) are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 10:43 EDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 10:05 EDT

Identified

A major outage at D2L's hosting service, Amazon Web Services, is impacting D2L, resulting in error messages, slowness, and unavailability. Amazon and D2L are working to resolve the issue.
Posted Oct 20, 2025 - 07:31 EDT
This incident affected: D2L Brightspace & Related Services (D2L Brightspace, Alexander Street, Cengage, Gale eBooks, GoReact, iClicker Cloud, Macmillan, McGraw Hill, OpenStax Assignable, Pearson, Piazza, Respondus, WileyPLUS, zyBooks).