All Systems Operational

About This Site

Welcome to Millersville University's Status page. If you need to report a problem or have further questions please contact the IT Help Desk @ 717-871-7777.

Internet Operational
Wireless Operational
Phones & Voicemail Operational
Email Operational
WWW Website ? Operational
MAX Operational
myVILLE ? Operational
D2L & Related Services Operational
D2L Brightspace Operational
Turnitin Operational
Banner Operational
Banner 9 Operational
Wiki - Documentation, Self Help, CAP Operational
Blogs - News, villeDaily, Personal Sites Operational
MU Video Operational
MU Video Operational
Captioning ? Operational
Virtual Desktops Operational
Campus Labs Operational
Staff Standard Operational
Staff Generic Operational
VLab Operational
Other Applications Operational
My Housing / My Dining Operational
Titanium Operational
Cbord Card ID & Web Operational
Right Fax Operational
Point N Click Operational
GoPrint Operational
Cascade CMS Operational
Document Management System (OnBase) ? Operational
Degree Audit ? Operational
Ville Schedule Builder ? Operational
MU Reporting/Hyperion Operational
Mobile App Operational
Ad Astra Calendar ? Operational
AnyConnect VPN ? Operational
Zoom Operational
Zoom Meetings Operational
Zoom Meeting Telephony Services Operational
Zoom Webinars Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Zoom Web Portal Operational
Zoom Software Operational
Zoom Web Client Operational
Zoom Group Messaging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Physical servers in rack MR-6 will be shut down and moved in order to create the room needed for the new hyper-converged Cisco hardware. Servers include: Coal, BANNERWEBNEW, MUAD4, and an Avimar DataDomain Host.
Posted on Jun 2, 12:01 EDT
Past Incidents
Jun 5, 2020

No incidents reported today.

Jun 4, 2020

No incidents reported.

Jun 3, 2020
Resolved - All applications are working as expected and issues have been monitored and resolved.
Jun 3, 16:01 EDT
Investigating - Due to a server certificate issue, multiple certificate-based IT services are experiencing errors this morning. We are working diligently to restore full service as quickly as possible.
Jun 1, 09:12 EDT
Jun 2, 2020

No incidents reported.

Jun 1, 2020
Completed - The scheduled maintenance has been completed.
Jun 1, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 18:01 EDT
Scheduled - We will be installing Banner upgrades during this scheduled maintenance.
Banner Admin pages and Max will not be available until upgrade is completed.
There are limited functionalities for myVILLE and other ancillary systems which depend on Banner.
Jun 1, 13:15 EDT
Resolved - Jabber is now fully functional for off campus users. Users may need to fully logout and reset their Jabber client the next time they attempt to login.
Jun 1, 15:27 EDT
Identified - Users will most likely experience issues when attempting to login to Cisco Jabber from off-campus.
Jun 1, 03:39 EDT
Resolved - This incident has been resolved.
Jun 1, 09:10 EDT
Investigating - We are addressing an issue affecting access to web forms and missing data at some URLs on the Millersville website. Updates will be posted as they become available.
Jun 1, 08:29 EDT
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Completed - The scheduled maintenance has been completed.
May 27, 17:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:00 EDT
Scheduled - Implementing improvements to MU's Identity management. New student account creations may be delayed while the maintenance is being completed.
May 26, 14:39 EDT
May 26, 2020

No incidents reported.

May 25, 2020
Completed - The scheduled maintenance has been completed.
May 25, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 18:00 EDT
Scheduled - The Information Technology Systems Team will be applying Windows security patches to a number of systems starting at 6pm on Monday 25 May 2020. A restart is required for this task; therefore users may experience a brief outage to the following applications/services during the maintenance period:

Application Authentication Services
Shared folders/Home folders

For questions about this or any other IT service please contact the MU Help Desk, at help@millersville.edu or 717-871-7777.
May 21, 09:43 EDT
May 24, 2020

No incidents reported.

May 23, 2020
Completed - The scheduled maintenance has been completed.
May 23, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:01 EDT
Scheduled - We will be undergoing database maintenance for Banner.
There will be interruption of access to Banner Admin pages, Max, myVILLE and other ancillary systems which depend on Banner database.
May 22, 11:20 EDT
May 22, 2020
Resolved - This incident has been resolved.
May 22, 23:21 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 20:31 EDT
Identified - We are working to resolve an issue with some D2L Brightspace accounts. Some faculty and staff are unable to log in. Fewer than 100 faculty and staff accounts, and no student accounts, are affected. Updates will be posted as they become available.
May 21, 16:28 EDT