Millersville University Status

All Systems Operational

About This Site

Welcome to Millersville University's Status page. If you need to report a problem or have further questions please contact the IT Help Desk @ 717-871-7777.

Internet Operational

Wireless Operational

Phones & Voicemail Operational

Email Operational

WWW Website Operational

MAX Operational

myVILLE Operational

D2L & Related Services Operational

D2L Brightspace Operational

Turnitin Operational

Banner Operational

Banner 9 Operational

Wiki - Documentation, Self Help, CAP Operational

Blogs - News, villeDaily, Personal Sites Operational

MU Video Operational

Captioning Operational

Virtual Desktops Operational

Campus Labs Operational

Staff Standard Operational

Staff Generic Operational

VLab Operational

Other Applications Operational

My Housing / My Dining Operational

Titanium Operational

Cbord Card ID & Web Operational

Right Fax Operational

Point N Click Operational

GoPrint Operational

Cascade CMS Operational

Document Management System (OnBase) Operational

Degree Audit Operational

Ville Schedule Builder Operational

MU Reporting/Hyperion Operational

Mobile App Operational

Ad Astra Calendar Operational

AnyConnect VPN Operational

Zoom Operational

Zoom Meetings Operational

Zoom Meeting Telephony Services Operational

Zoom Webinars Operational

Zoom Cloud Recording Operational

Zoom Live Streaming Operational

Zoom Web Portal Operational

Zoom Software Operational

Zoom Web Client Operational

Zoom Group Messaging Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Physically Servers Equipment Moves Jun 8, 18:00-20:00 EDT

Physical servers in rack MR-6 will be shut down and moved in order to create the room needed for the new hyper-converged Cisco hardware. Servers include: Coal, BANNERWEBNEW, MUAD4, and an Avimar DataDomain Host.
Posted on Jun 2, 12:01 EDT

Past Incidents

Jun 5, 2020

No incidents reported today.

Jun 4, 2020

No incidents reported.

Jun 3, 2020

Multiple Services Affected

Resolved - All applications are working as expected and issues have been monitored and resolved.
Jun 3, 16:01 EDT

Investigating - Due to a server certificate issue, multiple certificate-based IT services are experiencing errors this morning. We are working diligently to restore full service as quickly as possible.
Jun 1, 09:12 EDT

Jun 2, 2020

No incidents reported.

Jun 1, 2020

Banner Upgrade

Completed - The scheduled maintenance has been completed.
Jun 1, 19:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 18:01 EDT

Scheduled - We will be installing Banner upgrades during this scheduled maintenance.
Banner Admin pages and Max will not be available until upgrade is completed.
There are limited functionalities for myVILLE and other ancillary systems which depend on Banner.
Jun 1, 13:15 EDT

Jabber Login Issues

Resolved - Jabber is now fully functional for off campus users. Users may need to fully logout and reset their Jabber client the next time they attempt to login.
Jun 1, 15:27 EDT

Identified - Users will most likely experience issues when attempting to login to Cisco Jabber from off-campus.
Jun 1, 03:39 EDT

Website Issue

Resolved - This incident has been resolved.
Jun 1, 09:10 EDT

Investigating - We are addressing an issue affecting access to web forms and missing data at some URLs on the Millersville website. Updates will be posted as they become available.
Jun 1, 08:29 EDT

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

Identity Management Improvements

Completed - The scheduled maintenance has been completed.
May 27, 17:27 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:00 EDT

Scheduled - Implementing improvements to MU's Identity management. New student account creations may be delayed while the maintenance is being completed.
May 26, 14:39 EDT

May 26, 2020

No incidents reported.

May 25, 2020

Windows Server OS Patching

Completed - The scheduled maintenance has been completed.
May 25, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 18:00 EDT

Scheduled - The Information Technology Systems Team will be applying Windows security patches to a number of systems starting at 6pm on Monday 25 May 2020. A restart is required for this task; therefore users may experience a brief outage to the following applications/services during the maintenance period:

Application Authentication Services
Shared folders/Home folders

For questions about this or any other IT service please contact the MU Help Desk, at help@millersville.edu or 717-871-7777.
May 21, 09:43 EDT

May 24, 2020

No incidents reported.

May 23, 2020

Banner Database Maintenance

Completed - The scheduled maintenance has been completed.
May 23, 11:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:01 EDT

Scheduled - We will be undergoing database maintenance for Banner.
There will be interruption of access to Banner Admin pages, Max, myVILLE and other ancillary systems which depend on Banner database.
May 22, 11:20 EDT

May 22, 2020

D2L Login Issue

Resolved - This incident has been resolved.
May 22, 23:21 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 20:31 EDT

Identified - We are working to resolve an issue with some D2L Brightspace accounts. Some faculty and staff are unable to log in. Fewer than 100 faculty and staff accounts, and no student accounts, are affected. Updates will be posted as they become available.
May 21, 16:28 EDT