Identified - The issue has been identified and our Fiber provider is implementing a fix.
Jan 21, 17:17 EST
Update - We are experiencing a networking outage that is affecting wired network, Wi-Fi, and phones in the Ware Center. Updates will be posted as they become available.
Jan 20, 10:08 EST
Investigating - We are experiencing a networking outage that is affecting wired network, Wi-Fi, and phones in the Ware Center.
Jan 20, 10:07 EST
Update - For further details on the status of the network upgrade, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php
Jan 11, 09:07 EST
Update - For further details on the status of the network upgrade, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Jan 5, 20:11 EST
Monitoring - For further details on the status of the network upgrade, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Jan 2, 16:15 EST
Update - The MU IT department is continuing to make progress on the network upgrade.

IT encountered an unexpected technical issue that is causing authentication and network performance to be slow. IT is working with a vendor and identified the issue and it will be addressed early next week.

Please visit our FAQ page for the latest progress updates: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 22, 11:53 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd.

Admissions, Registrar, OSA, and InfoDesk call centers are currently offline. The Help Desk call center is operational and able to receive calls.

For further details on which buildings and applications are back online, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 22, 09:02 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd.

All campus Call Centers are currently offline. To contact the Help Desk you can file a ticket or start a live chat with us at https://millersvilleuniversity.sysaidit.com/servicePortal. You can also email us at Help@millersville.edu

For further details on which buildings and applications are back online, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 22, 08:33 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd.

IT encountered an unexpected technical issue that is causing authentication and network performance to be slow. IT is working with a vendor and identified the issue and it will be addressed early next week.

Admissions, Registrar, OSA, and InfoDesk call centers are currently offline. The Help Desk call center is operational and able to receive calls.

For further details on which buildings and applications are back online, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 21, 10:59 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd. Campus phones are back online in buildings that have been moved to the new network.

Admissions, Registrar, OSA, and InfoDesk call centers are currently offline. The Help Desk call center is operational and able to receive calls.

For further details on which buildings and applications are back online, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 20, 15:03 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd. Campus phones are back online in buildings that have been moved to the new network.

Admissions, Registrar, OSA, and InfoDesk call centers are currently offline. The Help Desk call center is operational and able to receive calls.

For further details on which buildings and applications are back online, please visit our FAQ page: https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 20, 14:30 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd. Campus phones are back online in buildings that have been moved to the new network. Call Centers are currently offline. To contact the Help Desk you can file a ticket or start a live chat with us at https://millersvilleuniversity.sysaidit.com/servicePortal. You can also email us at Help@millersville.edu

Please visit the FAQ page for the latest details and updates: https://www.millersville.edu/infotech/network-upgrade-faq.php
Dec 20, 08:30 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd. Campus phones are back online in buildings that have been moved to the new network. Call Centers are currently offline. To contact the Help Desk you can file a ticket or start a live chat with us at https://millersvilleuniversity.sysaidit.com/servicePortal. You can also email us at Help@millersville.edu

Please visit the FAQ page for the latest details and updates: https://www.millersville.edu/infotech/network-upgrade-faq.php
Dec 20, 08:11 EST
Update - We are continuing to work on a fix for this issue.
Dec 19, 13:42 EST
Update - The campus network upgrade is underway and is scheduled to be completed by Wednesday December 22nd. Campus phones are currently offline. Please visit the FAQ page for the latest details and updates:

https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 19, 11:40 EST
Identified - The campus network upgrade will begin on Friday December 17th, 2021. Please visit the FAQ page for more information:

https://www.millersville.edu/infotech/network-upgrade-faq.php#anchor-1-3
Dec 15, 15:40 EST

About This Site

Welcome to Millersville University's Status page. If you need to report a problem or have further questions please contact the IT Help Desk @ 717-871-7777.

Internet Major Outage
Wireless Major Outage
Phones & Voicemail Major Outage
Email Operational
WWW Website ? Operational
Duo Two-factor Authentication Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Duo SSO Operational
Duo Cloud PKI Operational
Duo Admin Panel Operational
MAX Operational
myVILLE ? Operational
myAccount ? Operational
90 days ago
99.83 % uptime
Today
D2L Brightspace & Related Services Operational
D2L Brightspace Operational
Alexander Street ? Operational
Bongo Video Assignments ? Operational
Cengage MindTap ? Operational
EBSCO Curriculum Builder (Reading List) ? Operational
Examity ? Operational
iClicker Cloud ? Operational
Infosec Learning ? Operational
Intelligent Learning Platform (ILP) ? Operational
Macmillan Course Tools ? Operational
McGraw Hill Connect, Campus ? Operational
NBPTS ATLAS ? Operational
Office 365 for Brightspace ? Operational
Pearson MyLab & Mastering ? Operational
Smarthinking ? Operational
Turnitin Feedback Studio ? Operational
W. W. Norton & Company InQuizitive ? Operational
Banner Operational
Banner 9 Operational
Wiki - Documentation, Self Help, CAP Operational
Blogs - News & Personal Sites Operational
MU Video Operational
MU Video Operational
Captioning ? Operational
Virtual Desktops Partial Outage
Physical Campus Labs Partial Outage
Staff Standard Operational
VLab Operational
Other Applications Major Outage
My Housing / My Dining Operational
Titanium Operational
Cbord Card ID & Web Partial Outage
Right Fax Operational
Point N Click Operational
GoPrint Major Outage
Cascade CMS Operational
Document Management System (OnBase) ? Operational
Degree Audit ? Operational
Ville Schedule Builder ? Operational
MU Reporting/Hyperion Operational
Mobile App Operational
Ad Astra Calendar Operational
Adobe Creative Cloud Operational
ESS/SAP/BI ? Operational
DegreeWorks Operational
OnBase Operational
Zoom Operational
Zoom Meetings Operational
Zoom Webinars Operational
Zoom Telephony for Meetings and Webinars Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Zoom Web Portal ? Operational
Zoom Dashboard & Reporting Operational
Zoom Software ? Operational
Zoom Web Client Operational
Zoom Group Messaging Operational
TORSH Talent ? Operational
VPN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

Unresolved incident: Ware Center Networking Outage.

Jan 20, 2022
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 06:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 06:30 EST
Scheduled - Starting at 6:30am on 1/13/22 we will be rebooting the core network router. Campus will be without wired and wireless network access for about 15 minutes during the reboot.
Jan 12, 16:41 EST
Jan 12, 2022

No incidents reported.

Jan 11, 2022

Unresolved incident: Campus Network Upgrade.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.